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A lot has been said about how retail companies are trying to reinvent themselves throughout the current crisis. Large retailers (think Amazon and Walmart) seem to be doing well, but when it comes to small or mid-sized companies, the picture looks a bit more complicated. At Koombea we are optimistic that many retail companies, no matter…

Artificial Intelligence is all around us, bringing disruptive changes to the way we do business. By now, it has already found its way into every business process, and retail activities like customer service and sales are no exception. AI has transformed the way we interact with our customers, increasing their expectations for perfectly timed and personalized…

The other day I had a conversation with a friend who is also in the retail app development business. He insisted that eTail and eCommerce were basically the same. He argued that eTail is not something on its own, but just a different way to refer to eCommerce.  His comments surprised me because I’m the type…

It would not be an exaggeration to say that eCommerce is experiencing its moment of glory. Due to physical distancing measures, many retail companies are migrating towards online stores in order to keep their businesses running.  Some companies already have some form of digital presence for their businesses. However, a number of them are only finding…

Having your business online used to be a nice thing to have. In a matter of weeks, due to physical distancing measures, all the rules of business have changed. Having an eCommerce solution has suddenly become a must-have. As quarantine measures are in place, many businesses of all industries and sizes are struggling to adapt.  Some…

The world was taken by surprise as a result of the COVID-19 pandemic. Many companies are now struggling to survive. Businesses have a pressing need to migrate their businesses to digital platforms. This digital transformation was going to happen sooner or later, but due to the current situation, it has taken a speed few might have…

It is impossible to imagine a world without commerce. Retail brick and mortar stores are an important part of daily life. However, this is currently changing. New technologies have opened the possibility to redesign traditional retail practices, and the COVID-19 pandemic has accelerated the transition towards eCommerce, affecting traditional stores. According to McKenzie, some countries have…

Retail businesses need to face many challenges in order to connect with their clients. Technology has leveled the playing field for small companies, but it is still difficult, even if you are a big retailer, to keep up to date with consumer trends. Competition can be strong, so having at your disposition the best available tools…

Picture yourself in a situation like the following:  You are in a hurry, you want to get some cash from an ATM in a bank’s lobby, but you don’t have your card to open the door. This situation might be a thing of the past, as some banks have already solved it through the use of…

While there is a lot of opportunity to develop and release a retail app and have it become a success, the market is also a little saturated. So it’s crucial that your app stands out. In this post, we’ll discuss some strategies on how you can create a retail app that doesn’t get lost in the…