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App Development
6 minutes read

The Business Benefits of Outsourced IT Services

By Robert Kazmi
By Robert Kazmi
App Development
6 minutes read

Many businesses turn to outsourced IT services to stay ahead of the evolving technical demands on their business operations. However, some businesses resist outsourcing services in favor of hiring and maintaining their own IT department because they are unaware of the benefits they can unlock. A robust, technically-savvy IT department is essential for success in the modern business landscape. 

Today, businesses require mobile app and web development services regularly. In addition, an ever-evolving technical landscape puts a premium on IT consulting services. However, keeping up with the latest advancements and technical best practices can be difficult when you are focused on running your business. This post will explain outsourced IT services and how they benefit businesses. 

Understanding Outsourced IT Services 

Outsourced IT services involve hiring a third-party provider to handle your company’s IT needs. Typically, a service provider will manage every aspect of IT systems, from software installation and network security to operating system implementation and file backup. An outsourced IT service provider acts as your in-house IT department. 

Outsourced IT services are not a break/fix service. A break/fix service is hired when something is broken; they charge an hourly rate and work on a problem until it is fixed. Your business might assume that a break/fix solution is more cost-effective than outsourced IT services since you only pay when there is a problem. However, break/fix services have no incentive to work fast or create stable fixes because they get paid hourly. 

An outsourced IT service provider builds a relationship with your business and actively monitors your IT systems. A third-party IT managed service provider (MSP) ensures that your systems run smoothly even when there are no active problems to fix. 

What IT Services Can Be Outsourced? 

Outsourcing services like IT allow your business to optimize the use of in-house computing resources. Generally, outsourced IT services can be broken down into two broad categories: computing software and computing infrastructure. 

Computing Software 

Businesses can find it difficult to upgrade, update, maintain, and synchronize their software across the organization, especially when multiple computer models are in use. In addition, handling software and hardware compatibility issues, installation, updates, etc., is a lot of work. Outsourced IT services remove all of these responsibilities from your business and ensure that your hardware and software are functioning properly

Computing Infrastructure

Scaling your IT systems to meet the demands of your growing company is difficult to handle on your own. If you have an in-house IT department, you need to hire more professionals as you grow. Outsourced IT services handle all of the complexities associated with networks and IT systems so your business can grow unhindered by technical requirements

What Tasks Are Commonly Handled by Outsourced IT Services? 

A managed service provider will handle various IT tasks within the computing software and infrastructure scope. The most common services include: 

  • Network implementation and maintenance 
  • Network security 
  • Troubleshooting 
  • File backup 

Network Implementation and Maintenance 

Maintaining, implementing, and updating IT systems can be a confusing, time-consuming task for businesses to handle on their own. A managed service provider specializes in the implementation of computing and mobile networks and the integration of software. A skilled MSP can handle complex networking and implementation tasks in less time, so your company can focus on business. 

Network Security 

Digital security should be given the highest priority. An IT MSP will ensure your business is secure from cyber attacks and actively monitor your network and software. Outsourced IT services are far more up-to-date with the latest security issues, and best practices than your in-house teams can hope to be. Plus, a third-party provider will offer proactive breach prevention. 

Troubleshooting 

Issues always pop up. An outsourced IT MSP will quickly walk your teams through any issues that might arise. Outsourced IT services respond quickly to new issues. Break/fix services must be called in every time there is an issue. The latency between an issue popping up and the arrival of support from a break/fix service could be costly to your business. 

File Backup

Modern businesses store their files and systems in the cloud. IT MSPs ensure that all of your files are backed up appropriately and securely in a cloud environment. Don’t take any chances with the valuable data your company collects and generates. Cloud storage prevents data loss in the event of a local server or drive failure. 

The Benefits of Outsourced IT Services

There are several benefits associated with outsourced IT services. The benefits that are most important to businesses are:

  • Cost savings 
  • Access to experts
  • Improved employee productivity
  • Reduced security risk 

Cost Savings 

IT professionals are highly sought after and command high wages. Maintaining an in-house IT department can be cost-prohibitive for many small and medium-sized businesses. Outsourced IT services help save companies like yours a lot of money. Your business can allocate more financial resources towards its core business operations instead of spending large sums of money on IT staff wages and benefits. Additionally, your business will save money in recruiting and retaining skilled IT talent. These savings can be passed on to customers or reinvested into the business. 

Access to Experts 

Even if you have the resources to hire an in-house IT team, can you find the experts that you need? There is a resource crunch on talented IT professionals. Outsourced IT services give your business access to the best IT talent. Finding and retaining skilled technical employees is difficult. The easiest way to access expert IT professionals is to work with an experienced managed service provider. 

Improved Employee Productivity 

Outsourced IT services allow your employees to focus on the tasks most important to your core business operations. Managed service providers handle the heavy lifting associated with all your organization’s IT needs. With a skilled service provider handling your IT infrastructure, your in-house teams can be more efficient and focus on their strengths. 

Reduced Security Risk 

Cyber attacks can do long-lasting damage to your business and its reputation. Outsourced IT services don’t eliminate all security risks, but they will significantly reduce your organization’s security risk. Shifting regulations and compliance standards can be hard to keep up with. An IT-managed service provider will not only actively monitor your systems and software but will also ensure that your company remains compliant with regulations and uses the latest security technologies. 

Final Thoughts

Businesses that have yet to consider hiring a third-party provider to handle IT services should reconsider. Most companies are not technical IT experts. Don’t waste precious resources and energy trying to handle tasks that can easily be handled by a managed service provider. If you want to learn more about the specifics of outsourced IT services, reach out to an experienced app development partner.

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