Luna’s Physical Therapy Mobile App is Redefining Modern Care

Mobile health, otherwise known as mHealth, is changing the way healthcare is both provided and received. Luna is at the forefront of this transformation.

Traditional outpatient physical therapy is evolving. It leaves more than 50% of therapists suffering from work-related pain, and 70% of patients failing to complete their courses of care.

Luna has addressed this problem by designing a mobile app-centered practice that gives therapists and patients the independence, control, and motivation they need to feel meaningful relief.

Therapists who practice with Luna get equitable compensation and the freedom to make their own schedules. They can focus their energy on their patients, as the Luna team handles all billing and patient marketing.

Patients in need are then able to receive care from specialized physical therapy professionals from the comfort of their own homes.

Luna is constantly leveraging technology to redefine every aspect of the clinical relationship, and they’re finding ways for their service team to remove the overhead. Their app helps therapists and patients stay informed and committed, and they’re disrupting the physical therapy industry as we know it.

The medical sector is one of the most underserved industries that exists today.

Luna needed a team with deep mobile app development knowledge and experience with healthcare data encryption to help them shape their vision. They required a partner who would integrate into their existing teams and systems, and who would treat the project as if it were their own.

The company selected Koombea due to their dedicated, secure, and consultative approach to app development.

Additionally, the Luna and Koombea team members determined a clear product roadmap, and set an aggressive goal of launching a fully functional digital solution into the market in just three months time.

After the meeting, Gaffney knew that Koombea was the perfect fit:

“Koombea ultimately won our business because they are so much more than an outsourced development team — they are a true partner. From the very first conversation, I could tell that they were going to treat this project as if it were their own, and do everything in their power to make sure that we succeeded.”

“To us, working with Koombea isn’t considered outsourcing. It’s about extending our embedded team, and the results that that can drive,” explains Gaffney.

Efficient collaboration between Koombea and Luna resulted in Luna’s being able to hit their goal of releasing their app to the market in just three month’s time.

Early market penetration enabled Luna to establish strong brand recognition and customer loyalty before competitors entered the arena.

“Our entire product IS the mobile experience for our users,” claims Gaffney. “Without the mobile app, we wouldn’t have a business!”

The market responded so positively to Luna’s apps that there are no current plans to invest in web features — they are only leaning further into mobile, and it’s working.

Today, Luna’s app provides value to thousands of therapists, and tens of thousands of patients. And with the feedback they’re receiving, and the traction they’re gaining, it’s safe to say that Gaffney has achieved his goal of building a game-changing application.

Luna has accomplished disruptive innovation in a heavily regulated market.

In the past, patients used to visit outpatient clinics. They fought through obstacles like traffic, waitlists, waiting rooms, and more — all while in pain.

Therapists who wanted to provide in-home care had to work tirelessly to find qualifying patients, and manage their scheduling.

Luna has solved these pain points, and by doing so they are changing the industry.