# Terms of Use

> The terms governing use of the Koombea website. Delivery engagements are governed by a separate MSA and SOW.

Source: https://www.koombea.com/terms/

---

**Effective date:** August 17, 2026

These Terms of Use ("Terms") govern your access to and use of koombea.com and
related Koombea marketing pages, content, forms, chat, and machine-readable
files (the "Site"). The Site is operated by Koombea, Inc. ("Koombea", "we",
"us", or "our").

These Terms are website terms only. They do not govern software development,
design, AI, commerce, security, compliance, support, or other professional
services we provide to clients. Client work is governed by the applicable
Master Services Agreement, Statement of Work, order form, data processing
terms, security terms, and other signed agreements. If these Terms conflict
with a signed agreement between you and Koombea, the signed agreement controls.

By using the Site, you agree to these Terms. If you do not agree, do not use
the Site.

## 1. Who we are

Koombea, Inc.
3811 Airport Road N, Suite 100A
Naples, FL 34105
United States

Contact: [legal@koombea.com](mailto:legal@koombea.com)

## 2. Using the Site

You may use the Site to learn about Koombea, read our content, review our
services, use public forms, request information, and evaluate whether to work
with us.

You may not:

- use the Site for unlawful, fraudulent, deceptive, harmful, or abusive
  purposes;
- interfere with, probe, scan, overload, scrape in a disruptive way, or attempt
  to gain unauthorized access to the Site or its systems;
- submit malware, malicious code, spam, or misleading information;
- impersonate another person or misrepresent your affiliation with an
  organization;
- copy, frame, mirror, resell, or commercially exploit the Site except as these
  Terms allow;
- remove, alter, or obscure legal notices, attribution, or proprietary markings;
- use the Site to collect information about others without authorization; or
- use the Site in a way that violates applicable law or third-party rights.

We may suspend, block, rate limit, or terminate access to the Site where we
believe it is necessary to protect the Site, Koombea, users, clients, partners,
or third parties.

## 3. Website content

The Site may include descriptions of services, products, case studies, blog
posts, press releases, pricing concepts, AI Pods, ScopeGen AI, StorefrontOS,
Tambora, and other Koombea materials. We try to keep the Site accurate and
current, but website content is provided for general informational and
commercial evaluation purposes.

Statements about timelines, capacity, pricing models, security, compliance,
delivery speed, outcomes, or availability become binding only if they are
included in a signed agreement with Koombea.

Case studies and metrics describe specific engagements or published client
results. They are not a guarantee that the same result will occur in another
engagement.

## 4. Intellectual property

The Site, including its text, design, code, structure, graphics, logos, icons,
images, videos, downloadable materials, Markdown files, and other content, is
owned by Koombea or its licensors and is protected by intellectual property and
other laws.

Koombea, the Koombea name, the Koombea mark, AI Pods, ScopeGen AI,
StorefrontOS, Tambora, and related names, logos, and branding are Koombea
marks or assets. You may not use them in a way that suggests sponsorship,
endorsement, affiliation, or ownership without written permission.

Client names, logos, screenshots, product names, and marks belong to their
respective owners. They appear on the Site to describe work performed,
relationships, or public recognition.

Subject to these Terms, you may view, download, print, and internally share
reasonable portions of the Site for evaluating Koombea or discussing a
potential business relationship with us. No other rights are granted.

## 5. Automated access, search, and AI use

We publish machine-readable versions of the Site deliberately, including:

- Markdown versions of pages at each page URL plus `index.md`;
- an index at `/llms.txt`; and
- a commercial-site full-text file at `/llms-full.txt`.

Our `robots.txt` includes Content Signals. As of the effective date of these
Terms, those signals allow search indexing and answer-time AI grounding, and
do not allow model training or fine-tuning.

You may use publicly available Site content and machine-readable files to:

- build or update a search index that returns links and short excerpts;
- retrieve content at answer time for AI summaries, citations, or grounded
  responses;
- evaluate Koombea as a vendor, partner, employer, or source; and
- internally review Koombea content for a legitimate business purpose.

You may not, without our written permission:

- use Site content to train, fine-tune, or otherwise improve a machine learning
  model;
- build a commercial dataset, corpus, benchmark, or knowledge base primarily
  from Site content;
- reproduce substantial portions of the Site without attribution;
- present Koombea content as your own or as another organization's content;
- bypass technical controls, rate limits, robots directives, or access
  restrictions; or
- use automated access in a way that degrades the Site or interferes with other
  users.

When you reproduce or summarize substantial Koombea content, attribute Koombea
as the source and link to the relevant page where practical.

## 6. Information you submit

If you submit information through the Site, including through forms, chat,
email, design audit requests, partner inquiries, job inquiries, or ScopeGen
flows, you represent that you have the right to provide that information and
that it is accurate to the best of your knowledge.

Do not submit confidential, sensitive, regulated, export-controlled, health,
financial, government-identifier, or third-party proprietary information unless
we have agreed in writing to receive it through an appropriate process.

Unless we have signed a separate confidentiality agreement, information you
submit through public website channels is not treated as confidential beyond
the protections described in our Privacy Policy and applicable law. If you need
an NDA before sharing details, ask us before submitting those details.

You grant Koombea permission to use information you submit for the purpose of
responding to you, evaluating the opportunity, preparing a scope or proposal,
operating the Site, improving our business processes, and otherwise acting as
described in our Privacy Policy.

## 7. Third-party services and links

The Site may link to or embed third-party websites, platforms, forms, videos,
maps, social networks, analytics, chat, advertising, AI, or other services.
Those services are operated by third parties and are governed by their own
terms and privacy policies.

We are not responsible for third-party content, security, availability,
accuracy, or practices. A link does not mean that we endorse the third party or
that the third party endorses Koombea.

## 8. Privacy

Our handling of personal information is described in our
[Privacy Policy](https://www.koombea.com/privacy-policy/). By using the Site, you acknowledge that we
may collect, use, disclose, and protect information as described there.

## 9. Marketing communications

If you subscribe to updates, request information, submit a form, or otherwise
provide contact information, we may contact you about Koombea services and
related business topics, subject to applicable law and your communication
preferences.

You can opt out of marketing emails using the unsubscribe link in the message
or by contacting us. We may still send transactional, relationship, legal, or
security-related messages.

## 10. No professional advice

Site content is not legal, financial, tax, medical, security, compliance,
procurement, or investment advice. Our capability pages may describe services
in regulated or specialized areas, but reading the Site does not create an
advisory relationship, fiduciary duty, attorney-client relationship, or
client-services relationship.

## 11. Accessibility

We aim to make the Site accessible and usable. If something on the Site blocks
you, contact us at [hello@koombea.com](mailto:hello@koombea.com) or see our
[Accessibility statement](https://www.koombea.com/accessibility/).

## 12. Disclaimer of warranties

The Site is provided "as is" and "as available". To the fullest extent
permitted by law, Koombea disclaims all warranties, express, implied, or
statutory, including warranties of merchantability, fitness for a particular
purpose, title, non-infringement, accuracy, availability, and security.

We do not warrant that the Site will be uninterrupted, error-free, secure, or
free from harmful components, or that Site content will always be current,
complete, or accurate.

## 13. Limitation of liability

To the fullest extent permitted by law, Koombea and its officers, directors,
employees, contractors, affiliates, and agents will not be liable for indirect,
incidental, consequential, special, exemplary, punitive, or enhanced damages,
or for lost profits, lost revenue, lost business, lost goodwill, lost data, or
business interruption, arising out of or related to the Site or these Terms.

To the fullest extent permitted by law, Koombea's total aggregate liability for
claims arising out of or related to the Site or these Terms will not exceed
100 US dollars.

Some jurisdictions do not allow certain limitations of liability. In those
jurisdictions, the limitations apply only to the fullest extent permitted by
law. Nothing in these Terms limits liability that cannot legally be limited.

## 14. Indemnity

You agree to defend, indemnify, and hold harmless Koombea and its officers,
directors, employees, contractors, affiliates, and agents from and against
claims, damages, losses, liabilities, costs, and expenses, including reasonable
attorneys' fees, arising out of or related to your misuse of the Site, your
violation of these Terms, your violation of law, or your infringement or
misappropriation of third-party rights.

## 15. Changes to the Site or Terms

We may update, suspend, remove, or change any part of the Site at any time. We
may also update these Terms from time to time. The updated Terms will be posted
on this page with a new effective date. Your continued use of the Site after an
update means you accept the updated Terms.

## 16. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to
conflict-of-law rules.

The state courts located in Collier County, Florida, and the federal courts
with jurisdiction over Collier County, Florida, will have exclusive
jurisdiction over disputes arising out of or related to the Site or these
Terms, except where applicable law requires a different forum. You and Koombea
consent to personal jurisdiction and venue in those courts.

## 17. Severability and waiver

If any provision of these Terms is found unenforceable, the remaining
provisions will remain in effect, and the unenforceable provision will be
modified to the minimum extent necessary to make it enforceable where possible.

Our failure to enforce a provision is not a waiver of our right to enforce it
later.

## 18. Contact

Questions about these Terms may be sent to:

**Koombea, Inc.**
3811 Airport Road N, Suite 100A
Naples, FL 34105
United States

Email: [legal@koombea.com](mailto:legal@koombea.com)