# Capabilities

> Eight capabilities, delivered by AI Pods against a committed scope. Product engineering, platform modernization, integrations, AI, quality, maintenance, design, and governance.

Source: https://www.koombea.com/capabilities/

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Eight capabilities, each delivered by an AI Pod against a committed scope. We list capabilities rather than technologies, because the stack is a delivery detail and the outcome is what you are buying.


## The eight capabilities

What each capability is for, what gets built, and one piece of proof you can check. You buy every one the same way: an AI Pod, scoped into a work breakdown, estimated in story points, and priced before the work starts.

- Product Engineering: Most first phases hand you scaffolding and call it progress. Yours is a complete loop instead. A user gets in, does the thing the product exists for, and gets a result.
  - Phase 1 is a usable product, never a stub
  - Web, native and cross-platform mobile, and the APIs behind them
  - Estimated in story points before the build starts
  - Luna went from nothing to a native app in market in three months. FlightLogger tracks over 1,500 airlines and more than 30,000 airports.
- Platform Modernization: The system is not broken. Changing it is, and a one-week feature now takes six. We carve the platform into pieces and move them one at a time, behind an interface that does not change.
  - Incremental cutover, so a working system exists at every step
  - Zero-downtime migrations where the business cannot pause
  - A measured before-and-after on your cost of change
  - Payix arrived with a platform so rigid that creating a new client environment took months. Onboarding time dropped sharply.
- Integrations and Data: Anyone can call an API in a demo. Production is what happens when the other system is slow, wrong, or briefly gone. Every integration drifts eventually, so each one ships with a way to catch it.
  - Idempotent operations, so a retry cannot double-charge
  - Reconciliation that finds drift before your customer does
  - Alerting on the business fact, not on the HTTP status
  - Jamar's store integrates pricing, inventory, payments and product data through STEP, with location-based segmentation for regional pricing.
- AI Engineering: A prototype impresses a meeting. Production has to be right often enough to trust. That gap is evaluation, retrieval quality, guardrails, and a cost you can predict before the users arrive.
  - An evaluation set built before tuning, so you can measure a change
  - Retrieval treated as the main lever on correctness
  - Cost per operation modeled before volume, not after
  - ScopeGen AI turns a client conversation into an estimated work breakdown, which is why your scope can be priced before it is built.
- Quality Engineering: Testing at the end is the first thing cut when a date slips. Here the tests come from the spec, written before the build, and they run as a gate on every merge.
  - Scenarios written from the spec, not from the finished code
  - A second author checks the build against the requirement
  - Regression suites that grow with the product instead of rotting
  - Our teams hold ISTQB and Certified Agile Tester credentials, and the software design and development unit is appraised at CMMI-DEV/3.
- Maintenance and Support: Launch is the start of the expensive part. Dependencies deprecate, certificates expire, and volume outgrows an early decision. Handled continuously, that is a small and predictable draw on capacity.
  - A 30 day warranty on delivered software, then a monthly plan
  - Security and dependency upkeep on a schedule, not on an incident
  - Four severities with response targets, agreed before launch
  - Maintenance is why several of the engagements on our work page have run for years rather than months.
- Product Design: A design that cannot be built as drawn is a picture. Design and delivery sit in the same Pod here, so a clickable prototype settles every flow before anyone implements it.
  - Clickable prototypes that settle direction before code
  - Design systems delivered as components engineering can use
  - Research sized to the decision, not to a template
  - This design work has won Indigo Design Awards for Luna, Nab, Fashioned Health and FlightLogger, including Gold for UX, Interface and Navigation.
- Governance, Risk and Compliance: A working product is the easy half. The other half is showing an auditor why your handling of their data is defensible. This work is never story-point priced, because a policy set has no functional scope to count.
  - vCISO, ISMS design, and a risk treatment plan you can act on
  - Penetration testing you authorize in writing first
  - Gap analysis and accompaniment through certification
  - Fashioned Health was built on HIPAA-ready infrastructure with PCI-compliant payment handling through Stripe. We do not issue certificates, and no development partner does.